I'm looking for a product on your web site, how can I find it?

We have a powerful search tool which makes it possible to find what you're looking for. The search box in the upper left hand corner is simple to use, just type in what you're looking for in the box and it will return results for you. We might suggest to be somewhat general in your description, if you have a 75PAR30 halogen bulb, simply type in PAR30 and you will see the choices that qualify. From there you can choose what you need or use the menu of item categories on the left to browse through our site easily.

How do I checkout with product added in my cart?

After adding product to the shopping cart, it will appear on the upper right hand column, just click checkout now and you'll go through the process. You can either start as a new user or login as a returning customer if you've shopped here before. We ask for billing and shipping information, payment information and then you'll get a confirmation page when you're done. You'll also get an e-mail for your records on the order you just placed, it's easy! You'll have your product in less than a week in most cases.

Is my credit card charged online when I place the order?

No, we charge your card after we have checked your order in regards to address, product ordered, we just want to make sure that everything is right before we run your credit card charge.

Will my product arrive undamaged? And what if there's a problem?

We take great care in packaging your product and our damage rate is extremely low as a result. We rarely have a damage issue, but if there is, we will replace the damaged product at no charge to you.

Is my personal information kept private?

Yes, we don't have e-mail lists or share information with any other companies. Your information is private and is only used for the processing of an order or to contact you, that's it. All information is encrypted so no one but authorized employees have access. We respect your privacy because that's the way we want it ourselves when we do business online.

Please call us at 866-637-1530 if you have any other questions regarding your order or doing business with BuyLightFixtures.com, we're happy to help you with lighting.