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BuyLightFixtures.com FAQ

How long does it take to ship?

Most orders will ship within 24-48 hours. Most customers get the product they ordered in 2-5 days. Some light fixture products that are configured for certain options that may take a bit longer.

I'm looking for a product on your web site, how can I find it?

We have a powerful search tool which makes it possible to find what you're looking for. The search box on the top menu is simple to use, just type in what you're looking for in the box and it will return results for you. We might suggest to be somewhat general in your description, if you have a 60PAR30 halogen bulb, simply type in PAR30 and you will see the choices that qualify. 

How do I checkout with product added in my cart?

After adding product to the shopping cart, you will see the items added to the cart on the upper right, then just click the checkout button and you'll go through the checkout process. We will ask for your e-mail, shipping / billing address, delivery choice, payment information including credit card and then you'll get a printable confirmation page when you're done. You'll also get an e-mail for your records on the order you just placed, it's easy and totally secure! 

Will my product arrive undamaged? And what if there's a problem?

We take great care in packaging your product and our damage rate is extremely low as a result. We rarely have a damage issue, but if there is, we will replace the damaged product at no charge to you.

Is my personal information kept private?

Yes, your information is private and is only used for the processing of an order or to contact you, that's it. All information is encrypted so no one but authorized employees have access. We respect your privacy because that's the way we want it ourselves when we do business online. Click here to see our complete privacy statement.

Please call us at 866-637-1530 if you have any other questions regarding your order or doing business with BuyLightFixtures.com. We're here to help you with the best lighting products available today.

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